Effective Date: February 17, 2026
At Ismail Clothing, we are committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, and share information through our website and our mobile application available on the Google Play Store.
1. Information We Collect
To provide you with the best shopping experience for our apparel collections, we collect:
- Personal Identifiers: Name, email address, phone number, and physical shipping address for order delivery.
- Account Details: Username and password created when registering on our app/website.
- Payment Information: Transaction details processed via secure third-party payment gateways. We do not store full credit card numbers on our servers.
- Device & Technical Data: IP address, device type, operating system, and unique device identifiers (required for app performance and Google Play compliance).
2. How We Use Your Information
Ismail Clothing uses your data to:
- Process, package, and ship your clothing orders to your doorstep.
- Send order confirmations and tracking updates.
- Improve our app and website functionality.
- Provide customer support and handle returns or exchanges.
- Send promotional offers and fashion updates (only if you have opted-in).
3. App Permissions (Google Play Compliance)
Our mobile application may request the following permissions to function correctly:
- Location: To assist in determining shipping zones and delivery times within Egypt.
- Notifications: To send you alerts regarding flash sales, new arrivals, and order status.
- Storage/Camera: If you choose to upload a profile picture or share a photo of a product for a review.
4. Data Sharing and Third Parties
We do not sell or rent your personal information. We only share data with:
- Logistics & Courier Partners: To deliver your clothing items to your address in Qalyubia or other governorates.
- Payment Providers: To ensure secure processing of your financial transactions.
- Analytics Services: To help us understand trends and improve our inventory.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. We take all reasonable steps to ensure your personal information is stored securely.
6. Your Rights & Data Deletion
Under Egyptian Data Protection laws, you have the right to access, correct, or request the deletion of your personal data. You may delete your account directly within the app settings or by contacting our support team.
7. Contact Us
For any questions regarding this Privacy Policy or your data, please contact Ismail Clothing at:
Address: Kafr El Hawala – El Qanater El Khayreya Center – Qalyubia – Egypt.
Store Name: Ismail Clothing